Onlinestore « Ork's Workshop», located on a domain name
orks-workshop.com, LLC "ORKS WORKSHOP"., legal Address: 355035, Russian Federation, Stavropol territory,
Stavropol, Stavropol street, 18,
in the face Svivalnev R.A, active by Regulation,
hereinafter referred to as the "Seller", publishes a Public offer to sell the Product remotely.
1.1. Public offer (hereinafter – the "offer") - a public offer of the Seller, addressed to an indefinite number of persons, to conclude a contract for the purchase and sale of goods by remote means with the Seller (hereinafter-the "Contract") on the terms contained in this Offer, including all Appendices.
1.2. Order of product on the website of the online store – items specified by the Buyer from the range of product offered for sale, when making an application for the purchase of product on the website of the online store or through the Operator.
2.1. The Buyer's order of the Product placed on the website of the online store means that the Buyer agrees to all the terms of this Offer.
2.2. The administration of the website of the online store has the right to make changes to the Offer without notifying the Buyer.
2.3. The term of the Offer is not limited, unless otherwise indicated on the website of the online store.
2.4. The seller provides the Buyer with complete and accurate information about the Product, including information about the basic consumer properties of the Product, place of manufacture, as well as information on warranty duration and the expiration date of the Goods at the online store in the Item card.
3.1. The price for each item of the Product is indicated on the website of the online store.
3.2. The seller has the right to unilaterally change the price for any item of the Product.
3.3. If the price of the ordered Product changes, the Seller must inform the Buyer of the change in the price of the Product within 3 days.
3.4. The buyer has the right to confirm or cancel the purchase Order If the price is changed by the Seller after placing the Order.
3.5. The Seller may not change the price of the product paid For by the Buyer in the order agreed with the store operator.
3.6. The seller indicates the cost of delivery of the Product on the website of the online store or informs the Buyer when placing an order by the Operator.
3.7. The Buyer's obligations to pay for the Product are considered fulfilled from the moment the Seller receives money.
3.7.1. Sales Of goods under the order and pre-orders are carried out only on prepayment.
3.8. Payments between the Seller and the Buyer for the Product are made using the methods specified on the website of the online store in the Payment section.
4. ORDER REGISTRATION
4.1. The order of Goods is carried out by the Buyer through the service of the website of the online store www.orks-workshop.com
4.2. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:
4.2.1. first and last name of the buyer or the person specified by the Buyer (recipient);
4.2.2. the address to which the Product should be delivered (if the delivery is to the Buyer's address);
4.2.3. email address;
4.2.4. contact phone number.
4.3. The name, quantity, assortment, article, and price of the Product selected by the Buyer are indicated in The buyer's cart on the online store's website.
4.4. If the Seller needs additional information, it has the right to request it from the Buyer. If the Buyer fails to provide the necessary information, the Seller is not responsible for the Product chosen by the Buyer.
4.5. The Buyer accepts the terms of this Offer by entering the relevant data In the registration form on the website of the online store
4.6.The seller is not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
4.7. The buyer is responsible for the accuracy of the information provided when placing an Order.
4.8.The contract of purchase and sale by remote means between the Seller and the Buyer is considered concluded from the moment the Seller issues the Buyer a cash or sales receipt or other document confirming payment for the Product .
5.1. The seller provides the Buyer with services for the delivery of Product in one of the ways specified on the website of the online store.
5.2. If the Contract of sale of goods remote way (hereinafter – Agreement) is concluded with a condition about delivery of the Product to the Buyer, the Seller is obligated within the Contract period to deliver the Product to the destination specified by the Buyer, and if the place of delivery of the Goods by the Buyer is not specified, the place of residence or registration.
5.3. The Buyer specifies the place of delivery of the Goods when placing an Order for the purchase of Product .
5.4. The delivery period of the Product to the Buyer consists of the order processing period and the delivery period.
5.5. The delivered Goods are transferred to the Buyer, and in the absence of the Buyer-to any person who has presented a receipt or other document confirming the conclusion of the Contract or registration of delivery of the Goods.
5.6. At the time of delivery of the Product, the Buyer agrees with the integrity and quality of the product.
5.7. Information about the Product is brought to the attention of the Buyer in the technical documentation attached to the Product, on the labels, by applying markings or otherwise, adopted for certain types of goods.
5.8. Information about mandatory confirmation of conformity of the Product is provided in the manner and methods established by the legislation of the Russian Federation on technical regulation, and includes information about the number of the document confirming such compliance, its validity period and the organization that issued it.
5.9. The online store is not responsible for transporting paint in winter. Paint can freeze and lose its properties, be careful.
Please read the text of the public offer carefully, and if You do not agree with any point of the offer, You have the right to refuse to purchase Goods provided by the Seller, and not to perform the actions specified in clause 2.1. present offer.
When making a purchase, the Buyer Agrees to the contract.
6. LIABILITY OF THE PARTIES, DISPUTE RESOLUTION PROCEDURE
6.1. Each of the parties must perform its duties properly, in accordance with the requirements of this agreement, as well as provide the other party with all possible assistance in performing its duties.
6.2. In case of disputes, the parties will take all measures to resolve them through negotiations.
6.3. If the agreement is not reached through negotiations, all disputes, disagreements and conflicts arising in connection with the execution of this agreement, as well as in case of its violation or termination, will be resolved by the court of Stavropol.
6.4. For non-performance of obligations under this agreement, the Customer and the Contractor shall be liable for property in accordance with the current legislation and the terms of this agreement.
6.5. The parties are released from liability for partial or complete non-fulfillment of obligations under this agreement, if such was the result of force majeure circumstances determined in accordance with current legislation.
PRODUCT RETURN POLICY
You can cancel your order made in the online store "goodork.ru" no later than 48 hours after its registration.
The order processing time is fixed at the time of sending the "order Information" notification by email to the customer and the online store Manager.
You can cancel your order before it is paid when you select a prepayment. If the order is canceled after payment, if it has not yet been sent to You, we will refund the entire amount minus the funds required for the refund (Bank Commission, etc.).
Policy in case of unreasonable rejection of goods
You can return new (not opened, not unpacked) items from a canceled order, but no later than 14 days after they were received by You. Items must be returned in their original undamaged packaging. In case of an unreasonable return of goods, the delivery costs are paid at the customer's expense
Good quality product return policy
According to the Zozpp art. 26. 1. You have the right to refuse the received product of proper quality within 14 days from the date of delivery, provided that the product's presentation and consumer properties are preserved, as well as in the original undamaged packaging.
If you refuse the product, we will refund the full amount of money, except for the cost of delivery of the returned product and the funds necessary for the refund (Bank Commission, etc.). The refund shall be made either in cash by the representative of the Internet shop or mail order.
Replacement or return policy for products of poor quality
If you sell an item of poor quality, you have the right to request a replacement for a similar product or another product for the same amount of money, or a refund. The refund shall be made either in cash by the representative of the Internet shop or mail order.
If the claim is justified and we find that we are sending a low-quality product or a product with different characteristics and parameters from the ordered one (a different article, equipment, etc.), we will replace the product and/or refund the money and all costs for sending the product at our own expense. These cases are discussed and resolved with us in private.
However, if the package was damaged during shipment, please send your claims to the persons or companies that made the delivery.
In addition, the online store returns the payment to the customer in the following cases:
• if it is impossible to fulfill its obligations to deliver the ordered and paid goods, or to provide the ordered and paid service;
• if the pre-agreed delivery time is significantly exceeded (at the customer's request);
• if it is impossible to replace a defective or defective product.
The refund is made within 10 days after receiving the request from the client, or after receiving information about the impossibility of fulfilling the order paid by the client. A signed refund request from the client (scan or photo) is required for the refund.